Dahka88 — Privacy Policy

1. What Information Do We Collect?

1.1 Information You Provide Directly

We collect the information you provide when registering or using our services. This includes:

• Full name, date of birth, and gender
• Mobile number and email address
• Current address (city, district)
• National ID number or passport number (for KYC verification)
• Payment details (account number, stored securely)
• Records of conversations with the support team

1.2 Automatically Collected Information

Some information is collected automatically when you use dahka88. This is primarily used to improve platform quality and ensure security:

• IP address and device information (operating system, browser)
• Login times, session information, and activity logs
• Game history, betting records, and transaction history
• Cookies and Local Storage Data
• Referrer URL and click tracking data

1.3 Documents for KYC Verification

To verify your identity and age, dahka88 may request the following documents:

• Copy of National ID (NID) or passport
• A recent photo or selfie
• Proof of payment method (bank statement or mobile banking statement)

2. How Do We Use Your Information?

Collected data is used solely for specific, legitimate purposes. We never use your data for unauthorized or unrelated activities.

2.1 Marketing Communications

Dahka88 may send you emails or SMS messages about promotional offers, bonuses, or new features, but only if you have opted in. You can unsubscribe from marketing communications at any time through your profile settings.

2.2 Legal Obligations

In certain cases, we may use your data to comply with legal requests from government authorities or regulatory bodies, such as anti-money laundering laws or court orders.

3. Where and How Long Is Data Stored?

3.1 Storage Location

Dahka88 stores your data on secure, encrypted servers that meet international data protection standards. Regular backups are performed to minimize the risk of data loss.

3.2 Retention Period

All data is retained while your account is active. After account closure, certain data may be kept for a specified period for the following reasons:

• To meet legal obligations (typically 5–7 years)
• For the resolution of potential disputes
• For fraud investigation purposes

After a specified period, data is securely deleted or anonymized.

4. Who Is Your Data Shared With?

Dahka88 never sells your personal data to third parties. However, limited information may be shared in the following specific circumstances:

4.1 Service Providers

We may share limited data with trusted service providers to process payments, operate games, or deliver technical services. All such partners operate under strict confidentiality agreements and are not permitted to share your data with third parties.

4.2 Legal Requirements

Data may be disclosed where required by the laws of Bangladesh or any other country, court orders, or lawful requests from government authorities. In such cases, we will endeavor to notify you in advance where possible.

4.3 Security Reasons

Information may be shared with authorities investigating fraud, money laundering, or other criminal activity when required.

5. Cookies & Tracking

5.1 What Are Cookies?

Cookies are small text files stored in your browser or on your device when you visit dahka88. They help improve your browsing experience and remember your preferences.

5.2 Types of Cookies We Use

• Essential Cookies: Login sessions, language preferences, and security tokens. The site cannot function properly without these.
• Performance Cookies: Used to understand which sections of the site receive the most traffic and to improve overall performance.
• Functionality Cookies: Used to remember your preferred games, language, or interface settings.

5.3 Cookie Controls

You can manage cookies at any time through your browser settings. Please note that blocking essential cookies may cause certain features of the site to not function properly.

6. Your Data Rights

Dahka88 recognizes the following rights you have over your data. To exercise any of these rights, please contact our support team.

• Right to Access You may request to view all personal information we hold about you at any time.
• Right to Rectification You may request a correction if any of your personal information is inaccurate.
• Right to Erasure In certain circumstances, you can request that your data be deleted.
• Right to Object to Processing You can request to opt out of marketing communications or specific uses of your data.
• Right to Data Portability You may request a copy of your data in a portable format.
• Right to Restrict Processing In certain circumstances, you can request that the processing of your data be temporarily restricted.

7. Security Measures

Dahka88 uses industry-leading security technology to keep your data safe. Here are the key elements of our security framework.

7.1 Encryption

All data transmissions are secured with SSL/TLS encryption. Your password is stored in hashed form, meaning even dahka88 staff cannot view it. Payment data is stored in compliance with PCI-DSS standards.

7.2 Access Controls

Your data is accessible only to authorized personnel on a need-to-know basis. All data access is logged and audited on a regular basis.

7.3 Data Breach Response

In the event of a data breach, we will notify affected users as quickly as possible and take immediate steps to limit any harm. Our security team monitors systems 24/7.

8. Privacy Policy Updates

8.1 Change Notifications

Dahka88 may update this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a platform notification. Continued use of the platform after any update constitutes acceptance of the revised policy.

8.2 Regular Reviews

We recommend revisiting this page periodically to stay informed of any changes. The "Last Updated" date at the top will tell you how recently the policy was revised.

8.3 Contact

For any questions or concerns about this Privacy Policy, please contact our support team. We are always ready to assist.

Last Updated: 2026